
Protocall got our roots beginning in 1998 in the telephone answering business. We acquired thousands of customers (and earned many awards) that helped us build the stellar service and culture we’re known for today. We now exclusively serve the energy industry.
Over the years, we transformed our sales team to support the bustling energy business serving both residential and commercial customers. We’re committed to delivering “best in class” customer service that we find is missing in other organizations.
We grew, with support from the leading retail energy supplier in the United States, and throughout our history, we’ve helped more than 300,000 residential customers and more than 40,000 businesses protect their energy rates.

Meet Our Leadership Team

Frank Orcel
President

Washington Jones
COO

Melissa Robinson
Sr. Business Analyst

